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Destinations Travel Advisors
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When you are ready to send  a reservation (PNR) through Q/C using the script. 

Before you launch the script to run Q/C, we recommend you check the PNR for the following elements: 

Check the PNR to ensure seats have been assigned .  IF not, work on  securing the best possible scenario  free standard seating first. All purchased seating  and special  seating can be secured after ticketing.   

End transaction. Wait  a  minute for response or you will get  SIMULTANEOUS CHANGES.  Then continue.    

If you  have seats already  in the PNR - proceed. 

To look at seats, see *B  or by segment *B1    (the 1 being the segment  number)

​Check for FOP 
*-
See if the credit card is in the PNR .  If the credit card does not display, you might have two different forms of payment and be using FP lines to indicate that, which is fine. This will error and manual ticketing will have to be done.

​Remove the previous fare quote remarks if any
Store the FQ amount as a 5H-  FQ $XXX.00 PLUS $xx.00 Fee DDMM

​Ensure that the clients emails are in the PNR, to display:
*E#  ‘enter’
Double check the from field is in the  PNR too:
*F#  ‘enter’

​Put in the passenger email to the air carrier.  This allows the carrier to send notifications for cancellations, delays and schedule changes. 
        
​3CTCE/(Email Address)-(Name Assoc.)
3CTCE2/BOB.SMITH//AOL.COM-3.2   (the 3.2 is the name field number)

For American Airlines travelers:
4CTCE(A for all)/(Email address)-(Name Assoc.)
4CTCEA/TIM.JONES//AOL.COM-1.2    (the 1.2 is the name field number)

​Check for Address lines – is pax address in the PNR:
*/

​Must have passenger mobile number and/or home number: 
*P9
Mobile phone number  are entered with a     -C and home number are entered with -H

Is there a mobile number and/or home number in the PNR?   If not there MUST be one or two at  minimum. 
Why?  This allows the air carrier to call the passenger in the event of cancellation or delay and not our office.

​Is Secure Flight Passenger Data (SFPD) in the PNR
*P3D   or *P4D if AA  or both if AA and OA in the PNR



​READY TO RUN Q/C SCRIPT:
Launch the script using ctrl+A, look for FROSCH, scroll or click on iQCX

Choose Leisure  for most all PNR's except those that we do reporting on which are currently Willis Knighton  and Unfolded


​COST SAVINGS: 
We currently do this for the following accounts:    Willis Knighton & Unfolded

We do this to show an account what we are saving them in terms of full fare vs the fare they are paying, also other items we report to them month end. 

Full fare:    WPNC#XP 
Lowest fare:  WPNI 

Value Add:    Submit anything we do, anything that adds value to the transaction, e.g. unblock seats, voided tickets.   To do this go to Frosch Intranet and use Forms and submit .  
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Destinations Travel Advisors, LLC   l   504.304.9227   l   938 Lafayette Street, Suite 204   l   New Orleans, LA 70113
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© Copyright 2014   l   All Rights Reserved​
  • About Us
    • Joe Casciola >
      • Joe Casciola's Travel Log
    • Rebecca Foster >
      • Becca's Travel Journal
    • Testimonials
  • What We Do
    • Luxury Travel
    • Business & Corporate Travel >
      • Business Traveler Profile
    • Our Relationships
    • Incentives & Meetings
    • Concierge Services
    • Entertainment & Film Production Travel
  • Inspiration & Start Planning
  • Travel Resources
    • STEP
    • Airline Complaints & Compliments
    • Theater
    • Unaccompanied Minor Advisory
    • Foreign Electrical Adapter Information
    • Money Matters
  • Important Forms
    • Ready to Book? >
      • Traveler Information Form
      • Terms & Conditions
      • Credit Card Charge Authorization
      • Buy or Waive Travel Protection
    • Trip Development
    • Preferences
    • Frequent Traveler Reward Travel
    • Submit Airline Passenger Information
    • Request for Air Travel Quote & Schedule
    • Custom Travel Assessment
    • Grocery List
    • Client Satisfaction Survey
    • Join Our Mailing List
  • Do. See. Experience
  • SaintsSuperBowl2019
  • LuxurySavings
  • SummerOf18
  • Gulf Coast Reference
  • Disney Cruises from New Orleans
  • Cookie